Is your firewood ready to burn right away?
Yes! All our wood is kiln-dried to below 18% moisture, which means it's safe and ready to burn the day it arrives.
Our kiln process heats wood to 160°F+ for 75 minutes, killing all pests and mold while reducing moisture to optimal burning levels
How is the firewood packaged and delivered?
We offer multiple packaging options: neatly stacked pallets or sealed weatherproof bags. Shipping is done via local or freight carriers depending on your order size.
Do you ship nationwide?
We ship packaged firewood (bags and boxes) to 11 East Coast states: CT, DC, DE, MA, MD, NH, NJ, NY, PA, RI, and VT with free delivery.
Palletized firewood (cords)
is delivered locally within 100 miles of our facility in the Levittown, PA area. Orders placed before noon ET ship the same day.
How long does delivery take?
Most orders arrive within 3–7 business days. You'll get tracking info as soon as your order ships.
Can I schedule delivery for a specific day?
At checkout, you can leave a note with preferred delivery instructions—we’ll do our best to accommodate.
Do you accept returns?
Due to the nature of the product, we don’t accept returns on used or partially burned wood. But if there’s any issue with your order, we’ll make it right.
Is this firewood safe for indoor fireplaces and stoves?
Absolutely. Our kiln-dried firewood meets safety standards for both indoor and outdoor burning.
What if I’m not home during delivery?
No problem. Our firewood can be safely left at your doorstep, driveway, or wherever you specify in the order notes