We ship packaged firewood across 13 East Coast states, and palletized orders within 100 miles of Levittown, PA. Most orders process in 1–2 business days and arrive within 2–7 days. During sales campaign orders are processed within 7-14 days. All shipments are packed to protect quality in transit, and pallet deliveries include tailgate service. 

For full details, read our complete - Shipping Policy

Due to the nature of the product, we don’t accept returns on used or partially burned wood. But if there’s any issue with your order, we’ll make it right. For more information visit Refund Policy

Kiln-Dried Firewood Storage Tips:

• Keep it dry. Whether palletized or bagged store under cover or indoors and never let moisture soak the wood or the bags.
• Raise it up. Use pallets, racks, or shelves so neither loose wood nor bags sit on concrete or soil.
• Don’t trap humidity. Only cover the top of loose stacks; keep bags sealed until you’re ready to burn.
• Avoid prolonged direct sun on bagged wood. Heat can weaken plastic and cause condensation.
• Rotate your stock. Use older wood or bags first to keep everything at peak quality.